Job Information

Job Name
CCO Manager
Department
Cashiers
Devision
Services Division
job code
EX-CCOM
job Status
Future
Branch Name
All

Responsibility

• Ensure that each member of the department has received all the necessary trainings for his position in order to reach the maximum of customer’s satisfaction and productivity.
• Ensure having a perfect command of the Cashier Department procedure and ensure full compliance.
• Ensure the reconciliation of all deposited tenders is in compliance with Carrefour’s policies.
• Perform random spot checks on the cashiers to ensure accuracy.
• Ensure the realization of investments and expenses of the department in accordance with the budget.
• Control the merchandise flow according to the CCO procedure including customers’ returns.
• Ensure that all paid items left by the customers are sent by the cashier to the customer service desk as per the policy and procedure.
• Ensure that all unpaid items are removed as fast as possible and are properly placed, with a special care for the fresh and frozen items.
• Ensure that all corrections or cancellations are strictly controlled and reported.
• Ensure high quality of services offered to the clients.
• Ensure and control that the cashier’s allocation is according to the flow of customers and maintain a smooth passage of customers at cash counters.
• Control and ensure the cleanliness and hygiene of the cash counters and the respective area of the Central Cashier Office.
• Ensure the proper utilization, conservation and profitability of the Department assets: cash counters, notes and coins counting machines, vaults etc…
• Ensure that all comments, suggestions and complaints of the customers are treated and solved on a timely basis.
• Collect and transmit the customers’ information to the General Manager of the store.

Qualifications

• -Bachelor degree.
• -Very Good Command of English
• -Very Good user of Microsoft applications
• -3-5 years experience preferably with food/restaurant background
• -Very hard worker
• -Ability to work under pressure, especially during openings
• -Must attach C.V in English with a resent photo
Cancel