Ensure that each member of the department has received all the necessary trainings for his position in order to reach the maximum of customer’s satisfaction and productivity.
Ensure having a perfect command of the Cashier Department procedure and ensure full compliance.
Ensure the reconciliation of all deposited tenders is in compliance with Carrefour’s policies.
Perform random spot checks on the cashiers to ensure accuracy.
Ensure the realization of investments and expenses of the department in accordance with the budget.
Control the merchandise flow according to the CCO procedure including customers’ returns.
Ensure that all paid items left by the customers are sent by the cashier to the customer service desk as per the policy and procedure.
Ensure that all unpaid items are removed as fast as possible and are properly placed, with a special care for the fresh and frozen items.
Ensure that all corrections or cancellations are strictly controlled and reported.
Ensure high quality of services offered to the clients.
Ensure and control that the cashier’s allocation is according to the flow of customers and maintain a smooth passage of customers at cash counters.
Control and ensure the cleanliness and hygiene of the cash counters and the respective area of the Central Cashier Office.
Ensure the proper utilization, conservation and profitability of the Department assets: cash counters, notes and coins counting machines, vaults etc…
Ensure that all comments, suggestions and complaints of the customers are treated and solved on a timely basis.
Collect and transmit the customers’ information to the General Manager of the store.
-Very Good Command of English
-Very Good user of Microsoft applications
-3-5 years experience preferably with food/restaurant background
-Very hard worker
-Ability to work under pressure, especially during openings
-Must attach C.V in English with a resent photo