Respond to customer complaints and queries.
Manage and motivate the team to meet sales targets and ensure efficiency.
Set objectives and ensure all sections in the department achieve the commercial targets (sales- margin) while maintaining company standards in terms of procedures.
Ensure proper stock management (stock value, control out of stock, orders and merchandise deliveries) in coordination with the section managers.
Ensure competitive pricing and the discount concept is implemented in all parts or sections of the department.
Establish attractive display implementation of merchandise (Planogram respect).
To know and Implement our Concept (Everything under the same roof, Volume, Low Price, self-service, car park).
A minimum of 3 years experience in similar managerial position.
Excellent English and Computer skills.
Strong negotiation, communication and leadership skills.
Must have team spirit.
Very hard worker.
Good Knowledge of Light household products.